Package: Standard Initial 60-Minute Video Meeting
Cancellation & Refund Policy
- Rescheduling: If you need to reschedule our consultation, please inform me at least 1 hour before our scheduled meeting time. This will enable us to arrange a new time that is convenient for both parties, without any additional charge.
- Full Cancellation: For a full cancellation of the appointment, please provide at least 1 hour's notice prior to the scheduled time. Cancellations with sufficient notice will receive a full refund.
- No-Show Policy: If the client is a no-show (absent from the Zoom meeting during the scheduled time frame without providing at least 1 hour's prior notification), no refund will be issued. The consultation window will remain open during the entire scheduled session to accommodate any late arrivals.
- Missed Meeting Fee: If you miss the initial meeting without the required 1-hour notice and wish to reschedule, a new booking will be required. We offer a discounted rate for rescheduling missed appointments to accommodate unforeseen circumstances. Please contact us for details.
- Consultant's Cancellation: If I (Plusgenie) must cancel our scheduled meeting for any reason, you will be notified as soon as possible. You will then have the option to either reschedule at no additional cost or receive a full refund.
- Payment Terms: Please be aware that the consultation fee is based on the scheduled time, not on the content or outcome of the meeting. This policy ensures that the time allocated for your consultation is reserved and dedicated to addressing your needs regarding the TBOT on TradingBoat
- Legal Compliance: Our cancellation and refund policy adheres to applicable laws and regulations, ensuring fairness and transparency in our business practices.
60-minute initial Video consultation, including thorough review of your work/code on TBOT on TradingBoat.